Run a merchandise store

The club store sells things like shirts and caps. Buyers order online and collect at a social night you choose. There is no shipping. You can sell store goods together with tickets, or on their own.

Adding products needs the event secretary or owner role. The pickup list needs the same.

Add a product and its sizes

  1. Choose "Club store" in the sidebar.
  2. Under "Add a product" enter the name, a description and the price (GST included).
  3. Choose "Add product".
  4. On the product choose "Add a size", enter the size (or "One size") and the stock you have, then choose "Add size".

"Stock on sale" is the total you have, not what is left. The page shows what is left next to each size. An unpaid order holds its items for 30 minutes and then lets them go, so you cannot sell more than you have. You cannot set stock below what is already sold or held.

Choose where it is collected

A product can be ordered only at a night that has store pickup turned on. Open the social event, tick "Club store orders can be collected at this night" under "Details" and choose "Save changes". The buyer sees the store goods on that night's ticket page and can order them without a ticket.

The public store page lists what you sell and links to each night where it can be collected. The address is shown at the bottom of the "Club store" page under "Store page".

Hand orders over

  1. On the night, open the event and choose "Store pickup list".
  2. Find the buyer's line. Choose "Mark collected" when they have their item.

The list shows paid orders only. A line already collected shows the time. An order that was refunded has no lines to hand over.

Refunds and money

A refund returns the whole order, tickets and store goods together, and puts the items back on the shelf. The booking fee is kept. On "Sales and fees" tickets and store goods are shown apart.

Problems

https://stagewerk.com/help